PLEASE NOTE: RETURNS ARE NOT FREE OF CHARGE, AND SHIPPING COSTS APPLY.

Returns Policy

Can I return my order?
Yes, it’s possible to return your order if you are not satisfied. You may return items within 30 days of receiving them, provided the following conditions are met:

1. The order includes all original parts, components, and packaging, exactly as received.
2. There is no evidence of careless handling; breakages due to mishandling are excluded.
3. Hygiene-sensitive products have been thoroughly cleaned before the return process starts.
4. Any defect with the product must be reported immediately upon receipt.
5. Shipping costs for returns are the responsibility of the customer.
6. Returns are processed within 7 working days, and if conditions are met, the return will be officially acknowledged within this period.

We reserve the right to refuse returns if items show signs of use or damage not attributed to our handling.

How to Initiate a Return

If your order qualifies for return based on the conditions above, please follow these steps:

1. Send an email to: support@hudsonclassic.com
2. Include the following details in your email:
   • Order number
   • Reason for return
   • Photo of the product (if it is damaged)
   • First and last name
   • Customer’s address

After reviewing your request, we will provide you with the correct return address. Do not send the return to the sender address; only use the return address provided by us. Please note that customers are responsible for the cost of return shipping.

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RIGHT OF CANCELLATION (STORNOBAU)

Consumers have a right of withdrawal as outlined below if they are individuals engaging in a transaction for purposes outside their commercial or professional activities:

A. CANCELLATION CONDITIONS

Right to Cancel
You have the right to cancel your order within 24 hours from the time you, or a third party you designate (excluding the carrier), received the last item in your order. Due to our automated system, orders are processed immediately, so we are unable to halt shipping once the order is placed. Refunds are not available until the goods are received. To exercise your right of withdrawal, inform us at Hudson American classic through a clear declaration (e.g., by email) of your intent to cancel the contract. The return will be considered complete upon receipt of the goods. Return shipping costs are the responsibility of the buyer.

Shipping & Transit Notes
Our products are shipped from Asia, so extended transit times may occur beyond our control. If your order is already en route, cancellation is not possible. Please wait until you receive the items and then initiate a return if desired. To expedite your return, we recommend providing us with a shipping confirmation.

Consequences of Withdrawal

Upon successful cancellation, we will refund all payments received, except for delivery charges (and any additional costs incurred from non-standard delivery options). Refunds will be processed without delay and within 14 days from the day we receive notice of your cancellation and the returned goods. We will use the same payment method you used for the original transaction, unless otherwise agreed. No fees will be applied for this repayment.

All returns must be sent to our central warehouse in Asia at the customer’s expense.